TERMS & CONDITIONS

Last Updated: October, 2024

Collection of Information

1. Identification data:

Welcome to AXF RACE PARTS

The AXF RACE PARTS website (hereinafter AXF RACE PARTS) is a service offered by AXF RACE PARTS with registered office at 7753 NW 79th Place, Medley, FL 33166, USA.

If you have any questions about these terms of use or need to contact us in relation to them, you can do so by sending an email to [email protected].

AXF RACE PARTS is the owner of the domain names and the website located at the address AXFRACEPARTS.COM. The name AXF RACE PARTS and its logo are registered trademarks, so their use is exclusively reserved for the owner. Unauthorized use of the brand, logo, or appearance for commercial purposes will be prosecuted according to the law.

By using the services on our website, you accept these conditions. Please read them carefully before contracting with AXF RACE PARTS, registering as a user, or participating in the services offered online. The use of the site by a multitude of users necessitates specific rules of use to ensure a satisfactory experience for all users.

Registering as a user implies that you have read and agree with everything regulated herein and that you also agree to comply with it. The user (in a general sense, beyond the registered user) will be subject to the wording updated at any time by AXF RACE PARTS.

You can only be an AXF RACE PARTS user if you are of legal age.

AXF RACE PARTS declines any responsibility for the consequences that may arise from the use of the contents and services included on the website in violation of these general conditions of use.

Any service provided from the AXF RACE PARTS platform, as well as any contracts entered into from it, will be perfected in the English language.

2. General Conditions of Use of the Goods Acquisition Service

2.0. Catalog
Through the section of the website where the products are presented, the user can obtain information and, where appropriate, select those that are of interest to make a purchase.

2.0.1. Products or Catalog Records
At any given time, the catalog records will show:

A short and/or long description of the active products offered,
Where applicable, attributes, characteristics, and dimensions of the products, and
The price and approximate delivery time.
2.0.2. Personalization

Attributes: For some products, the visitor or user can choose between different options for some attributes of those products. Possible attributes include: material, color, accessories, etc.
Dimensions: In addition, in other cases, the user, visitor, or client can choose the size (length, weight, width, height, etc.).
Features: The technical features of a product are properties or aspects linked to the product record, without options for user choice.
It is necessary to clearly distinguish between the attributes (options users have to customize) and the technical characteristics of a product record. The latter are innate aspects linked to the product.

2.0.3. Prices and Taxes
Prices will include any applicable indirect taxes.

2.0.4. Prior to Purchase: Information
Before starting the purchasing process, users or visitors must be informed and understand:

The products in the catalog, their characteristics, as well as the customization options where applicable, particularly the required measurements.
For all this, in addition to the information available in the published catalog, customer service is available at [email protected], through chat, social networks, and YouTube, where photos or samples can be provided upon customer request.

2.1. Contract

2.1.1. Acceptance of Conditions
When you make a purchase, we understand:

On one hand, that you are well aware of the selected products and their characteristics, utility, and functionality, including any applicable options and exceptions to withdrawal (see 2.2.4. Returns). On the other hand, that you have accepted these conditions, understanding their content and adjusting your expectations accordingly.

If you have any questions about any of the clauses and/or conditions, please do not hesitate to contact our customer service department. When a product is offered with special or different conditions (such as features, colors, attributes, or size), these will be clearly indicated in the product registration form, and we understand that you have read and understood them sufficiently to exercise the purchase option.

The special rules for the description of a product will always take precedence over the general rules established in these conditions or in any related subcategory or category rules.

2.1.2. The Purchase
The purchasing process is carried out using a cart in which selected products are accumulated.

Once you have finished selecting the products you wish to purchase and, if applicable, chosen the available options, you must enter your personal details, register or log in if you have already created a profile in the store, state the shipping address, choose the shipping method (transport company) if there are options, select a payment method from among the options offered (bank transfer, credit card, or PayPal), and finally, confirm the purchase by proceeding to pay the total indicated price.

2.1.3. Verification
Before completing and confirming your purchase, please verify that the information appearing in your order is correct and corresponds to the product, features, and options you wish to purchase.

If there is an error, please report it as soon as possible. It can only be corrected before the order processing has begun.

Before formalizing and confirming your order, check that the identification data and delivery address for the products are complete and correct.

Any modification to the order, whether regarding product or delivery address, will be the customer's responsibility and may incur additional costs derived from the change.

2.1.4. The Contract
The contract will be formalized and binding once the order has been confirmed and payment has been made by one of the methods accepted by our website.

2.1.5. Billing
Issuing invoices to clients requires that they include the necessary tax information.

You agree to receive invoices for your purchases electronically.

2.1.6. Purchase Destination: Global
AXF RACE PARTS will handle orders in all shipping areas listed on our shipping page. If you have any questions, please contact us at [email protected].

2.2. Returns

2.2.1. Return and Deadline
2.2.1.1. Consumers and End Users
Final consumers, or those acting as such (not being businesses, professionals, or companies), protected by Article 3 of the General Law for the Protection of Consumers and Users, have all the rights provided for and recognized in the legislation for the protection of final consumers.

Our clients, consumers, and end users have the right to return products within 14 days from the time of receipt, in accordance with the right of withdrawal recognized in consumer and user protection law.

2.2.1.2. Companies, Professionals, and Entrepreneurs
The online store [email protected] is aimed primarily at commercial exchanges between companies and/or professionals. For the purposes of withdrawal, returns, and guarantees, the legislation regarding these operations between companies and/or professionals will apply.

2.2.2. Conditions and Procedure
The product being returned must be in perfect condition and in its original packaging, along with any accessories or parts, clearly showing that it has not been damaged or improperly used.

To request a refund, the customer must either fill out the customer service form provided on the main page or send an email to [email protected] with the subject "Return Order Reference Code."

The products must be returned in appropriate protective packaging to ensure their integrity during transit.

2.2.3. Expenses and Risks of Return
The costs and risks associated with the return of any merchandise will be borne by the customer.

2.2.4. Warranties
All AXF RACE PARTS products are subject to the legal guarantee in force, which since 2017 is 3 years. AXF RACE PARTS will respond to any lack of conformity that becomes apparent and is acknowledged within the established legal period, in accordance with the procedures established by current legislation.

In cases where replacement is not possible or its cost exceeds the payment made by the customer, a refund of the amount may be chosen.

In no case will services that have been provided correctly be reimbursed if the reason for the return or withdrawal is other than the existence of defects or an error in the service.

Any product that has been manipulated by the customer before notifying the incident in writing, as well as throughout the entire replacement or return process, is automatically excluded from the warranty.

Also excluded from the warranty are any products whose installation or use does not follow the recommendations included in the presentation and characteristics of the products.

2.3. Prices, Availability, and Purchase Amount

2.3.1. Taxes Included
All product prices include legally applicable taxes (VAT).

2.3.2. Correction of Errors and Termination of Contracts
We strive to keep the price information we advertise as accurate as possible. In the event that, due to a specific and involuntary error, the price indicated does not correspond to the actual price—especially if the price offered is lower than the correct purchase price—we reserve the right to terminate these contracts before processing them.

We continually test the online store's software and systems to provide our customers with excellent service. However, incidents may occur. If, due to a technical error, the purchase amount is incorrect—whether higher or lower—we will inform the customer and make the necessary corrections. Both parties will then have the option to terminate the contract.

2.3.3. Availability
All products offered in our online store and related catalogs are subject to availability and material capacity, as well as lead times for preparation.

We aim to keep our online catalogs up to date and to notify our online store of any items that are unavailable and cannot be supplied at a given time.

2.3.4. In Case of Unavailability or Impossibility of Supply
In the unlikely event that we are unable to supply a product—such as due to sudden stock shortages, delays in updating a requested product, discontinuation of the catalog, or organizational and/or logistical problems—we will contact the customer to inform them of this issue within approximately two to three working days from the order being placed.

In such cases, the customer may choose to purchase alternative products offered or be provided with an alternative delivery time. If this delivery time is unsatisfactory or if supplying the requested product is not possible, the customer may cancel the order for those products free of charge, with immediate reimbursement of any amount paid, thereby concluding any liability of the company toward the customer.

2.4. Product Information

2.4.1. Appearance and Functionality
Unless expressly stated otherwise, AXF RACE PARTS is not the manufacturer of the products sold on the website.

While we make every effort to ensure that the information on our website is accurate, actual product packaging and materials may occasionally contain more or different information than what is shown on our site.

The external appearance may differ from the photos presented, and the components may also change. We recommend that you inform yourself thoroughly and contact us as often as necessary. Our customer service team will strive to resolve any doubts or concerns. Any significant differences will be promptly communicated to the customer.

We advise you not only to read the information available on our website but also to carefully review the labeling, warnings, and instructions that accompany the product before using it.

For more information, please contact the manufacturer and/or marketer of the product if this information is available.

2.5. Our Responsibility

2.5.1. AXF RACE PARTS Will Not Be Responsible For:
2.5.1.1. Any losses that were not attributable to any breach on your part.
2.5.1.2. Business losses (including loss of profits, revenue, contracts, anticipated savings, data, goodwill, or unnecessary expenditure incurred).
2.5.1.3. Any indirect or consequential losses that were not reasonably foreseeable by both parties at the time the contract for the sale of the products was entered into.

2.5.2. Delays
AXF RACE PARTS will not be liable for any delay in delivery or failure to comply with its obligations under these conditions if such delay or failure is attributable to circumstances beyond our reasonable control. Delivery times, especially for customized products based on finish or size, are approximate and generally set by the manufacturers. They may vary depending on the time of year in relation to demand and/or holidays.

2.6. Applicable Law

These conditions shall be governed and interpreted in accordance with United States law. In case of doubt, they shall be interpreted according to the common and usual meaning of the written words, without distorting them with arbitrary interpretations.

2.7. Conditions of Sale and Their Modification

2.7.1. Conditions of Sale
The conditions for purchasing products in the catalog will be those published at the time of formalizing and confirming the purchase.

2.7.2. Terms and Conditions Applicable to Sales
By purchasing any of the products offered in the store, the user agrees to the terms and conditions, policies, and conditions of sale in effect at the time of placing the order.

If any of these conditions are declared invalid, void, or ineffective for any reason, that condition shall be deemed excluded without affecting the validity or enforceability of the remaining conditions.

2.7.3. Changes in Products and Conditions of Sale
We reserve the right to make changes at any time to the products we offer, including their features, options, prices, and conditions of sale.

2.8. Transport and Shipping Costs

2.8.1. Destination and Dimensions: Errors or Changes
2.8.1.1. Data for Delivery
It is the customer's responsibility to accurately provide the complete delivery address for the purchase (street, avenue, or square, number, and if applicable, floor and/or door, along with city, postal code, and state). Any errors in the delivery details or changes to the purchase destination made by the customer during the process, especially after shipment has been made, will be the responsibility of the customer, who must assume the additional costs incurred by the change. This cost, along with payment details, will be communicated to you in a timely manner before delivery.

2.8.1.2. Accessibility and Delivery Conditions
The customer must verify, prior to purchasing the product, that the entire shipment, number of units, dimensions, and/or weight comply with the conditions and characteristics of parcel delivery. If the shipment does not meet these conditions, deliveries will be made "to the street." If you have any questions, please consult customer service before confirming the purchase.

2.8.1.3. Delivery
Generally, products will be delivered at street level to the address specified by the customer, except for those that fall under courier services, which will be delivered directly to the specified address.

In cases of delivery difficulty due to timing and/or location, or after repeated failed delivery attempts, the customer must collect the shipment from the delivery agency or a designated collection point with adequate accessibility.

Delivery to a first floor or above is not guaranteed if:

The property lacks an elevator.
The dimensions and/or weight of the product prevent use of the elevator.
The delivery involves multiple units, dimensions, or weights that create issues for the delivery person in a single trip.
The product specifications indicate that delivery is at street level or the building door.
Delivery is also not guaranteed to homes or locations where the carrier must leave the vehicle at a control or access point and transport the goods further. In such cases, the customer must indicate this in the order, and any additional charges will be communicated.

2.8.2. Transport Company
Shipments will be handled by the transport company that AXF RACE PARTS deems appropriate unless the option to choose a transport company is provided and exercised by the customer.

Our shipments require the customer's signature upon delivery.

2.8.3. Shipping and Delivery Conditions
Shipments are made according to the conditions and policies of the transport company and delivery personnel.

2.8.4. Assembly and Installation
The transport price does not include assembly or installation, nor the removal of packaging, which is the customer's responsibility. If the purchased product requires assembly, this will be noted in the product specifications and accompanying information at the time of delivery.

2.8.5. Shipping Costs
Shipping costs will be borne by the customer and will be indicated separately in the order confirmation and invoice, except in cases where shipping is included in the product cost.

2.8.6. Transport Price
The transport price will be calculated based on the rates agreed upon by AXF RACE PARTS with transport companies or manufacturers, considering factors such as product accumulation, total purchase amount, or other applicable considerations.

2.8.7. Delivery Times
2.8.7.1. General Delivery Time
The general delivery time for standard products is 5 to 7 days. If the products are not in our national warehouse and are being sent from our logistics network in Europe, delivery could take up to 14 days.

3. General Conditions of Use of AXFRACEPARTS.COM and Information to the User

3.1. Preamble
AXF RACE PARTS, as the exclusive developer of the axfraceparts.com service, makes the website www.axfraceparts.com available to internet users.

Access to and/or use of the AXF RACE PARTS platform is entirely voluntary and grants the individual accessing it the status of user.

Every user accepts, from the moment of access, without reservation, the content of these general conditions of use, the data protection policy, the cookie policy, as well as any specific conditions that may complement, replace, or modify them in relation to the services and content of axfraceparts.com. Consequently, the user must read these carefully before accessing and using any service on the website or mobile application at their own responsibility.

The user can access, print, download, and save the general conditions of use at any time. These conditions will be permanently accessible on the website through a link titled "Legal Conditions" or similar names that will be intuitive for the user (such as "Legal Notice," "Conditions of Use," "Legal Conditions," or "About Us").

AXF RACE PARTS reserves the right to modify, without prior notice, the content of the legal conditions, so it is recommended that users read these conditions each time they access and use the services of axfraceparts.com.

Likewise, AXF RACE PARTS reserves the right to modify, without prior notice, the design, presentation, and/or configuration of this platform, as well as some or all of the services, and to add new services.

In any case, AXF RACE PARTS reserves the right to deny access to this site and/or mobile applications at any time and without prior notice to those users who fail to comply with any of these general conditions of use or the specific conditions that apply to them. Access denial may be executed by any technical means deemed optimal for that purpose.

3.2. Object
These general conditions of use regulate access to and use of the axfraceparts.com platform.

The purpose of this website is to facilitate the acquisition of products related to racing and automotive accessories. Prices indicated include VAT, and shipping costs will be detailed at the time of completing the purchase. The contract is formalized when the user completes the payment.

AXF RACE PARTS provides the website www.axfraceparts.com to internet users interested in these products.

AXF RACE PARTS will only share user data when legally required or when such sharing complies with legal provisions and these general conditions of use.

AXF RACE PARTS reserves the right to remove any illegal content from its platform without prior notice, including content deemed inappropriate or violating third-party rights. Users can report inappropriate content, which will be reviewed, and necessary actions will be taken.

While AXF RACE PARTS strives for 100% availability, it acknowledges that brief anomalies or temporary service suspensions may occur due to maintenance, security, or external events beyond its control.

3.3. Common Obligations of Users on the Portal
Users of the website include all individuals who register, subscribe to the newsletter, purchase products, or engage in comments and content sharing.

Users agree to use the platform diligently, complying with the law and these conditions, and respecting other users. AXF RACE PARTS aims to provide the best service and requests that users act in good faith.

Use of certain services requires prior registration. Users must keep their login credentials confidential and secure, as they are responsible for any activity under their account. Users must inform AXF RACE PARTS immediately if they suspect unauthorized use of their account.

User-provided data is subject to AXF RACE PARTS's privacy policy. Users are responsible for ensuring that their information is accurate and up to date.

Users are prohibited from reproducing, distributing, or modifying the website's content without authorization. They must not use offensive, pornographic, or illegal content and should respect intellectual property rights.

Users are also prohibited from:

Using software or scripts that interfere with the website.
Modifying or copying content without necessity.
Engaging in activities that may overload or damage the website’s infrastructure.
Using materials for illegal purposes or those prohibited in these conditions.
Users accept that their use of the service is at their own risk and will be liable for any damages caused to AXF RACE PARTS or third parties due to violations of these conditions.

3.4. Obligations in the Publication of Content on AXFRACEPARTS.COM
Users may interact with the website by submitting comments or product reviews. By submitting content, users declare ownership of the intellectual property rights and grant AXF RACE PARTS the right to use this content.

AXF RACE PARTS prohibits the submission of content that is illegal, violates quality standards, or harms the rights of others. Users may report inappropriate content, which will be reviewed.

Users are responsible for obtaining any necessary permissions for published content and will bear responsibility for any legal violations.

3.5. Responsibility and Dissemination of Content, Data, and/or Information of Users
Users authorize AXF RACE PARTS to distribute data related to their submitted content. Users must own the rights to use any content they publish and grant AXF RACE PARTS a license to use and modify it as needed.

AXF RACE PARTS is not responsible for the content submitted by users or for verifying user identities or the authenticity of provided data. However, it reserves the right to limit access to services or remove content if it becomes aware of illegal activities.

3.6. Exclusion of Warranties and Liability
Except as explicitly stated, AXF RACE PARTS is not liable for inaccuracies or omissions in the information and services on the platform. It does not guarantee the continuous operation of the website and will not be liable for any resulting damages.

AXF RACE PARTS is not responsible for user-generated content or external links. It does not endorse user opinions expressed on the platform.

3.7. Applicable Legislation and Jurisdiction
These general conditions and the website's legal framework are governed by Spanish law. Users and AXF RACE PARTS submit to the jurisdiction of the courts of Valencia, waiving any other jurisdiction that may apply, unless otherwise stipulated by consumer protection laws.

4. Links to Third-Party Pages

axfraceparts.com includes links to websites owned and/or managed by third parties to facilitate access to information available on the Internet.

AXF RACE PARTS assumes no responsibility for the existence of links between its content and external content, or any references to external sites. Such links or references are provided for informational purposes only and do not imply endorsement, approval, marketing, or any relationship between AXF RACE PARTS and the individuals or entities responsible for the external content.

In the event that axfraceparts.com contains links or hyperlinks to other internet sites, AXF RACE PARTS does not exercise control over those sites and their content. Consequently, AXF RACE PARTS is not responsible for the content of any third-party website link and does not guarantee the technical availability, quality, reliability, accuracy, completeness, truthfulness, validity, or legality of any material or information contained in any such hyperlinks or other internet sites.

4. Links to Third-Party Pages

TERMS & CONDITIONS

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